For development subscription customers
We hold the primary administration account of your website throughout the lifetime of the subscription. Once your subscription is fully paid, we add your credentials for full control by you. Should you fail to pay a monthly payment for your subscription, following communication with you, will may elect to deactivate your site until such time as payment is made.
For Managed Services Customers
Should you fail to pay we will cease services 14 days after the due date and re-engage upon payment of any outstanding fees.